Wellness & Lifestyles Australia

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Client booking experiences

The following testimonials are from Wellness & Lifestyles’ valued clients with respect to their booking experience and dealings with W&L’s head office staff.  Each year while we conduct our Quality Management Audits we ask our clients to provide opinions on W&L as an organisation, our services, our therapists and our staff in general.

“I have been very happy with bookings and the allied health I have had onsite.  They (W&L) are very professional and have worked well in the team.”  Life Care Therapy Services

“Referral system – Southern Cross forms – works well.  Office staff are good.”  (John Paul II)

“Love all services.  Pleasant/professional!”  (Meningie Hospital ACF)

“Office staff are great.”  (St. Joseph’s House)

“You (W&L) got this contract because of your fast response time!  Well done!  (Resthaven Paradise)

“Very contactable.  Good support from office.”  (Aldis Nursing Home)

“Office – support has been good.”  (LifeCare Community Services South)

“Office staff very good – fax/messages, follow-up!”  (ACH Therapy Services Paradise)

“Service is excellent!”  (Ashman Grove)

“Head office follow up is good.”  (Wynwood NH)

“Professionalism at its highest standard.  I would recommend W&L.  We have utilised many of its services and have referred other services to W&L.  I continue to use these services as required with great leadership by Nick Heywood-Smith.”  Murray Mallee Community Health Services

“We have utmost confidence in the service that is provided.”  Hahndorf Residential Care Services

“Responsive service.  Diverse and professional.”  Southern Cross, Fullarton Hostel

“The service has always responded to our needs promptly.  Thanks.”  Minda Incorporated

“The services we receive are excellent, professional.”  Aminya Village Hostel

“We are very happy with services provided by Wellness & Lifestyles.”  Meningie Hospital & Aged Care Facility

“Our physio is a valuable part of our team at Walkerville.”  ECH-Walkerville Residential Care Facility

“Your organisation has listened to what our needs and preferences are and addressed these issues in relation to time of service et al. ”  Kooluna Nursing Home

“Excellent services available that are flexible.”  St. Anna’s Residential Care Facility

“Flexible with time and private appointments.”  Labrina Village

“I like the way you forward copies of therapists’ registration.  It is very good for our quality systems.”  All Hallows-Anglicare

“Staff appreciate the support given.”  LifeCare-Aldinga Beach Court

“There is a mutual understanding of requirements and these are achieved.”  Brighton Aged Care

“Service provided is professional and prompt.” Karingal Nursing Home

" We have used the physiotherapy services of Wellness & Lifestyles for the past two years. We have always found them professional, responding to residents’ needs in a timely manner and are prepared to work closely with our staff. We have utmost confidence in the service that is provided. "
Hahndorf Residential Care Services