W&L Chief Executive Officer (CEO) – Nick Heywood-Smith

Nick Heywood-Smith

Nick Heywood-Smith is a registered physiotherapist and CEO of Wellness & Lifestyles Australia (W&L) group of companies. W&L is a business that he developed with his wife Nikki that specialises in aged care and provides mobile allied health and education services to clients and facilities across South Australia, Victoria and the Northern Territory.

Nick has been a registered physiotherapist since January 1999. Since completing his degree he has worked in a variety of health care settings around the world including five different countries. He was recently awarded Young Entrepreneur of the Year by Ernst & Young in the Central region.

For further information please visit www.nickheywood-smith.com.

Chief Strategy Officer (CSO) – Nikki Heywood-Smith

Nikki Heywood-Smith

Nikki has a Bachelor of Management degree (labour relations) and is involved with all strategic decisions within W&L. Since completing her degree in 1996, she has gained extensive HR experience in London and Vancouver and is now the driving force in marketing and branding of Wellness & Lifestyles.

She developed the business with her husband Nick from modest beginnings and now has a heavy focus on her family, especially her daughters Mia, Indie and Sage.

General Manager – Michael Peachey

Michael Peachey

Michael joined Wellness & Lifestyles in 2005, and has a background as a physiotherapist with experience working in the areas of rehabilitation, outpatients, hydrotherapy, aged care, intellectual disability, manual handling, and hospital physiotherapy. In the role of General Manager his work covers the orientation, induction, quality management, and ongoing professional development of therapists and the individual Therapy Managers. Reporting to the CEO, Michael has a leading role in business development and the marketing of new allied health programs.

Michael regularly provides advice to therapists on issues relating to clinical guidelines, accreditation standards, and funding mechanisms. Working in close conjunction with key industry stakeholders, he currently consults nationally advising clients on strategies to minimise costs related to allied health services and to optimise available funding.

For further information please visit www.michaelpeachey.com.au

Therapist Co-ordination Manager – Natalie Walker

Natalie Walker

Natalie joined the Wellness & Lifestyles team in early 2009. She has a Bachelor of Arts in Anthropology and Media from the University of Adelaide and comes from a sales and marketing background. Natalie manages the therapy coordination, oversees the therapy coordination process and coordinates the implementation of services to Wellness & Lifestyles clients.

Therapist Coordinator – Kate Greenshields

Kate Greenshields

Kate joined W&L following an account management and co-ordination role. She manages our Physiotherapy and Occupational Therapy team which includes handling all physiotherapy and occupational therapy enquiries, referrals and co-ordinating therapist schedules to ensure our clients’ allied health needs are met. As therapist co-ordinator, Kate is a key liaison between therapists and clients and reports to Natalie, Therapist Co-ordination Manager.

Therapist Coordinator – Alexandra Olesnicky

Alexandra Olesnicky

Alexandra joined the Wellness & Lifestyles team in March 2010. With a background in HR and recruitment she has joined the W&L team to manage 3 teams of therapists – Podiatrists, Speech Pathologists and Dietitians. This includes handling all enquiries, new and ongoing referrals and managing all therapist schedules. Alexandra acts as the liaison between these W&L Therapists and our clients to ensure their allied health needs are met. Alexandra reports to the Therapy Co-ordination Manager Natalie.

Therapist Coordinator – Stephanie Abbatista

Stephanie Abbatista

Stephanie joined the W&L team in July 2011. Stephanie has a solid background in Business Adminstration after working at Business SA for 5 years. She assists in managing our Physiotherapy and Occupational Therapy team which includes handling all physiotherapy and occupational therapy enquiries, referrals and co-ordinating therapist schedules to ensure our clients’ allied health needs are met. Stephanie reports to the Therapy Co-ordination Manager, Natalie.

Receptionist – Janeeta Kumar

Janeeta Kumar

Janeeta has recently joined us in May 2010. Janeeta’s previous experience was in a clerical and administration background, in the Royal Australian Air Force. Janeeta reports to our Office Manager and her role within W&L is managing front of house, as well as dealing with telephone enquiries, ordering of office supplies. Janeeta also assists the Therapy Co-ordinators. Janeeta aspires to one day be a personal assistant within Wellness & Lifestyles.

Office Manager – Julie-Ann Wuttke

Julie-Ann Wuttke

Julie Ann joined Wellness & Lifestyles mid 2010. She commenced her career as a Registered Nurse and then moved into private enterprise including hospitality and tourism. After numerous courses and seminars, has now returned to health via Wellness & Lifestyles, in the role of office manager and Personal Assistant to the Chief Executive Officer and General Manager. Julie-Ann is responsible for our quality management system and ensuring the ‘smooth’ running of the office.

Adviser, Recruitment & HR Operations – Stacy Schaaf

Stacy Schaaf

Stacy joined the Wellness & Lifestyles team in September 2011 and has a Bachelor of Management (Human Resources) from the University of South Australia as well as a Diploma in Occupational Health and Safety. In previous roles, Stacy has assisted to drive cultural change through the implementation of best practice HR initiatives in industries such as Corporate Services, Health and Manufacturing. In her role at Wellness & Lifestyles, Stacy is responsible for the recruitment, selection and induction of all Therapists and Head Office Staff and monitors all aspects of the HR function such as employee relations, work health and safety, remuneration and benefits, industrial relations and training and development.

National Consultancy Manager – Shannon Palmer

Shannon Palmer

Shannon joined Wellness & Lifestyles in 2007, and has a background as a physiotherapist with experience working in the areas of private practice and outpatients, orthopaedic rehabilitation, hydrotherapy, aged care, manual handling, and hospital inpatients. In the role of National Consultancy Manager, his work covers the marketing, implementation, design, quality management, and ongoing management of the W&L Consultancy Services. He continually liaises with clients and the individual W&L consultants to ensure the best quality service and client outcomes. Reporting to the General Manger, Shannon has a leading role in the ongoing development and marketing of W&L Consultancy Services. Working in close conjunction with key industry stakeholders, he currently consults nationally advising clients on strategies to minimise costs related to current and potential service provision and ways to optimise available funding.

ACFI Consultant – Peter Do

Peter Do

Peter Do joined the Wellness & Lifestyles team in 2009 as one of W&L’s first new-graduate Physiotherapist and seized an opportunity to move into the W&L Consultancy team in early 2011. Reporting to the National Consultancy Manager, he continually liaises with clients and the individual W&L consultants to ensure the best quality service and client outcomes. Peter is also responsible for the training and development of new ACFI Consultants in the organisation to maximise the funding of aged care facilities all around Australia and ultimately improve the care and quality of life of older Australians.

Consultancy Coordinator – Anjelica Nowak

Anjelica Nowak

Anjelica joined the Wellness & Lifestyles team in June 2010; she has a background in administration after studying Business Administration Management at TAFE and found herself working at The University of Adelaide and later a Conveyancing company. Anjelica quickly moved from Administration & Claiming Officer to Consultancy Coordination. Anjelica reports to the National Consultancy Manager while also liaising with clients to make sure that they are receiving ongoing support.

Accounts Manager – Jen Gibbons

Jen Gibbons

Jen joined Wellness & Lifestyles in March 2009 after completing a Bachelor of Arts in 2008. Jen has a background in customer service and quickly moved into administration and accounts after working in reception. Jen now manages the accounts department and oversees accounts payable and receivable, payroll, Medicare claiming and financial reporting.

Senior Accounts Associate – Naomi Gaetan

Naomi Gaetan

Naomi has been a part of the W&L Team since September 2010; she has an Advanced Diploma in Accounting and comes from a book keeping for small business & customer service background. Naomi performs the accounts receivable, payable and payroll functions and attends to client account queries to assist in the timely and efficient operation of the Accounts Department.

Accounts Assistant – Brittany Hicks

Brittany Hicks

Brittany joined Wellness & Lifestyles in March 2011 after completing year twelve in 2010. Brittany has a background in customer service through previously working in the hospitality industry. Brittany reports to our accounts manager to assist in the growing demands in the accounts department. Brittany assists with supplier payments, invoicing and accounts receivable. Brittany looks forward to developing and gaining new skills and experience in her role.

Accounts Assistant – Debbie Richardson

Debbie Richardson

Debbie joined the Wellness & Lifestyles Accounts Team in September 2011. Debbie has over 25 years’ experience working in Accounts and Finance, most of those years were spent working in Health Insurance, and has enjoyed every moment. Debbie performs the Accounts Payable and Payroll functions and various other Accounts duties.

Administration / Claiming Officer – Annah Thai

Annah Thai

Annah joined the Wellness and Lifestyles team in February 2011; she has a background in administration after working at Business SA. Annah is responsible for processing all Medicare claims, responding to client and therapist claiming queries and database management. Annah also assists with account duties.

Receptionist – Carly Chadwick

Carly Chadwick

Carly joined the Wellness & Lifestyles team in late 2011. She is a recent graduate of the University of Adelaide completing a Bachelor of Business Commerce majoring in Management and International Business in July 2011. Carly reports to the Office Manager; her role is to provide administrative support to all departments and create a professional, friendly and safe environment for clients and staff. Carly one day aspires to be involved in the Human Resources and International Relations team.

Website Development Officer – Tommy Nguyen

Tommy Nguyen

Tommy joined the Wellness & Lifestyles team in August 2010. Tommy is responsible for maintaining both the W&L Services and W&L Education websites. His duties also include updating monthly content for W&L Education, administration and IT duties. Tommy reports to CEO Nick Heywood-Smith, W&L’s Internet Marketing Consultant and liaises with  W&L’s Education & Training Manager.